CANCELLATION POLICY, TERMS, AND CONDITIONS
CANCELLATION POLICY
CANCELLATION POLICY, TERMS, AND CONDITIONS
When you purchase tickets with Action Tremblant, it is our commitment to reserve seats for you and possibly turn others away from that tour date and time. Please understand that we must be firm in adhering to the following refund/cancellation policy:
Full payment is required for all reservations at time of booking.
Cancellations made less than 48 hours prior to the scheduled tour date are non-refundable. We do not issue refunds, credits, or reschedule for any reason within 48 hours of the tour date.
Cancellations made 48 hours or more before the scheduled tour date are refunded minus a $5.00 per ticket cancellation fee.
We do not issue refunds, credits or reschedule for missed tours for any reason. Tickets are valid only for the date and time they are purchased for. It is important to arrive on time or 30 minutes prior to the tour time. Tickets will be forfeited if you are not present for the tour at the specified time.
We run all tours rain or shine.
Due to the nature of this business and our limited scheduling we must be very firm on our cancellation policy, terms and conditions. We regret we cannot make exceptions to this refund/cancellation policy for personal emergencies, illness, missed tours, or bad weather.
WHERE TO MEET
All tours meet at the Action Shack next to the clubhouse at Bel Air Resort.
Bel Air Tremblant Clubhouse
80, rue des Sept Sommets
La Conception, Quebec J0T M01
You must arrive 30 minutes prior to your scheduled tour time. Due to our strict scheduling and for respect of other guest that arrive on time, we do not delay our tours for guest that arrive late. All ticket sales are for the date and time they are purchased for. We do not refund, credit, or reschedule for missed tours.
CANCELLATION POLICY
All reservations are charged in full at the time of booking.
FAT BIKE TOUR ITINERARY
DOG SLEDDING ITINERARY
ZIP LINE TOUR ITINERARY
SNOWSHOE TOUR ITINERARY
POLITIQUE D’ANNULATION
Toutes réservations sont débitées en totalité au moment de la réservation.
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ITINERAIRE
POINT DE RENDEZ-VOUS
Tous les participants doivent se retrouver au Clubhouse de Bel Air Tremblant.
Bel Air Tremblant Clubhouse
80, rue des Sept Sommets
La Conception, Quebec J0T M01
Vous devez arriver 30 minutes avant l’heure prévue. Par respect pour nos clients qui arrivent à l’heure, nous n’acceptons pas les retards. Tous les tickets vendus correspondent à la date et l’heure pour laquelle ils sont achetés. Nous ne fournissons pas de remboursements, crédit, ou de changement d’horaires pour les absents.
ITINÉRAIRE ZIPLINE
ITINÉRAIRE FAT-BIKE
ITINÉRAIRE DE RAQUETTES
HORSEBACK RIDING ITINERARY
BUGGY TOURS ITINERARY
KAYAK TOUR ITINERARY
PADDLE BOARD TOUR ITINERARY
CROSS COUNTRY SKI TOUR ITINERARY
ICE SKATING ITINERARY
Snow Mobile Tours ITINERARY
CANCELLATION POLICY
All reservations are charged in full at the time of booking.
Individual cancellations:
• Cancellations made 48 hours or more in advance will incur a 20% administration fee.
• Cancellations made less than 48 hours in advance are non-refundable.
Corporate & Group cancellations
• Cancellations made 72 hours or more in advance will incur a 20% administration fee.
• Cancellations made less than 48 hours in advance are non-refundable.
Action Tremblant reserves the right to postpone and / or modify the activity depending on weather conditions
SNOWMOBILE ITINERARY
• Mandatory: Must be at the Bel Air Clubhouse 45 minutes before your scheduled activity.CANCELLATION POLICY
In the event that you are unable to attend due to illness, it is possible, with valid proof from a doctor, for a partial reimbursement of 80%.Corporate & Group cancellations
POLITIQUE D’ANNULATION
Dans le cas où vous êtes dans l’impossibilité de vous présenter pour cause de maladie, il est possible, avec preuve valable d’un médecin, d’un remboursement partiel de 80%..Dans le cas d’une annulation de groupe corporatif, dans un délai :
ONEWHEEL TOUR ITINERARY